The best way to ensure a quick response is to email sales@bluebohemian.com Questions? Type into the search engine on the right hand side of the home page as a quick and easy way to find the solutions you are looking for also on this page you'll find most answers to our most commonly asked questions - so scroll away!

The company at was founded in Auckland in 2012 and we have been dispatching tents all over New Zealand from our Auckland warehouse (Otahuhu)  with thousands of happy customers! You can pick up in person but the purchase must be made online first. Please email us as soon as you place your order - subject lining “pick up” (that way it doesn’t automatically get dispatched). We then contact the warehouse to let then know, they need 24 hours notice, we reimburse your shipping  once its picked up so you're not out of pocket :)  

Being an online business we are not always able to arrange viewings but we have a Corporate List which is businesses and air bnb’s renting them out - so it may mean booking a stay (all part of the fun!) 

We normally dispatch within 1-3 business days after your order is processed. Please be aware that our items are sent freight - not post - as they are large/bulky items, so items take a bit longer than normal. Transit times are 1-8 business days depending on where you are located  - we will send you tracking as soon as we have it. 

Unless it say's " pre-order or sold out" we have tents in stock now. We do tend to sell out by around Christmas time though so it’s good to order early to avoid disappointment. If the model you want is unavailable please email us sales@bluebohemian.com as we may be able to locate one from our Australian or US based stores (for additional freight costs) 

Our New Zealand Glamping tent shipments arrive Spring August-Sept every year so whatever is “pre-order or sold out” it will be available then. It’s a good idea to sign up to our quarterly newsletter where we announce new arrivals. You can also contact us to be out the Waitlist for anything out of stock 

You can easily obtain a freight quote by selecting the items you wish to purchase and going through check out (without paying). The items postage fee is based on weight, some lighter items may be zero rated with bigger orders. Our warehouse is located by Auckland Airport and you can pick up if you give us some warning time (they close at 4pm weekdays). As our warehouse aren't able to take payment you just need to go ahead and make your purchase and we will refund your postage amount once the item is picked up. 

The 4m tent is 4m diameter and 4.5 at it's widest point (waist level). It's total height is 3m high and 1.46m floor to top of walls. The two windows measure 80 x 70 cms each and the door 1.5m high x 1m wide. The door is 1.5m x 1.08m wide. The 4 foot tent weighs 56 kgs approx and when it is packed up in its bag measures 1.13m x .40cm x .40cm

The ideal approximate area including the guy lines for the 4m tent is 49 m² (you can adjust the toggles inwards to take up less space) 

The floor area of the 4m tent is 4m by 4m which is 12.57 m²

The 5m is 56% than the 4m and is 5m in floor diameter, 5.5m at its widest point and slightly taller at 3.2m high and 1.46m floor to top of walls. The door and windows are the same dimensions as above. The 16 foot tent weighs 69kgs and when it is packed up in its bag measures 1.3m  x .40cm x .40cm

The ideal approximate area including the guy lines for the 5m tent is 64 m²  

The floor area of the 5m tent is 5m by 5m which is 19.63 m²

4m tents can fit up to 4 standard size single beds and 5m tents up to 6 standard size singles. You can even fit a queen size bed in a 4m if its propped up as the 4m tent is 4.5m at its widest point

Our tents are water resistant and perform really well in heavy rain. When you first get your tent the fibers will need to adjust and expand which increases weather proofing.

Our tents are treated to be mold and rot resistant but after long term use (if your tents is left up a month or more) we recommend cleaning and after extensive weathering cleaning and reproofing your tent with a suitable canvas treatment. Also really important to take precautions like airing your tent out daily and never packing away wet (especially the groundsheet!) and make sure the canvas shutters are down when drying it so there is no damp build-up. While our super strong canvas which is 380 gsm is treated to make it mold, mildew, rot, UV and fire resistant. This does not guarantee you won't get mold, so please read the below care suggestions if you've not had experience with canvas tent before.

We would expect a Lotus Belle tent to last at least 2-5 years, with casual use 1-3 months a year (if well looked after hopefully much longer.) We have friends still using canvas tents for their camping trips which have been in the family over 50 years!

Treating Mold 

All our tents have a very fine woven mesh on the windows and doors. There is also mesh between the roof and wall canvas sections. The groundsheet is connected to the lower walls (see instructions below). Remember you are in the great outdoors so we can't absolutely guarantee no bugs but we've taken all the precautions to minimize any issues.

We use a very strong 550gsm PVC
groundsheet (which is the same durable waterproof fabric that they make kayaks out of!) We only use the best quality materials. If you would like to insulate your tent more or just provide a nice feel for the flooring you can use carpets, like those in the pictures. We will have more variety of mats and floor furnishings available from our store. We often get asked about platforms. You do not need to build a platform for your tent but it certainly helps if you have your tent up for longer term use having it raised off the ground. We do not sell blueprints or plans. Platforms range in price and quality. Some folks use re-purposed wood from pallets and others raised and levelled platforms like whats pictured below. Its all part of the fun of owning a Lotus Belle adapting it to your needs. Have a look at the following link for some ideas from customers here on Pinterest

Really well. The tent has 10 supporting poles and multiple guy ropes to keep it well anchored, a good idea is to slacken these in storms to let the tent move. We left it up recently during a 70kph storm and the tent was fine. We have had customers report the tent "performed like a trooper" in winds gusting 100kph per hour. It's not recommended you do this all the time.

 
Any strong weather conditions are not good for your tent. Please exercise due diligence. If there are weather warnings set in place for your area, for storms, high winds or snowfalls, take your tent down.

As far as snow load of about 30cm - 60cm but bear in mind snow weight can be deceiving and weigh a lot more than it looks. We recommend that you brush the snow off when you get a big snowfall. You can always go into the tent with a broom handle and knock it off from the inside. Our wood burning stoves are also excellent at keeping the tents dry during winter and insulated liners too - all available in our accessories section

Ideally you'll have about 7m in diameter space/footprint to put up the 4m tent, but you can easily adjust the toggles inwards to reduce tour footprint

 
You'll need 8m in diameter to pitch the 5m tent or a 7m minimum space. If you are pitching multiple tents you can overlap the guy lines to maximise space.

It's ideally used in fields or large gardens, at festivals or large open spaces like farms and lifestyle blocks.

Yes! Woohoo, hurrah, finally, an almost-yurt that you can actually travel in a normal size car with! It folds up and fits in s large duffle bag, measuring about 120cm x 40cm x 40cm So there's even room for your sleeping bag (and perhaps some clothes too if you're lucky)

We don't mass produce our tents so some of our stock does sell out, but have more arriving and so pre-orders can be made. Contact us for an update on delivery if your item is on pre-order as sometimes if can take a couple of months.We only sell whats available on our web-store, we do a limited edition colour each year this year its green. We find that the most popular choose by a landslide is our cream canvas as it allows for plenty of natural light and it much better wearing.

This is not necessary but a lot of customers like to build a platform to increase the lifespan of the tent. We do not have plans or blueprints for the platforms as many people build different ones, from quite elaborate platforms to more basic ones. We have some customer pics on our Pinterest page which can be viewed here

We decided against burner holes in recent model tents. Reason being some stoves are top flue, while others are side flue. Also depending on how your tent is pitched will be a decider on where the hole goes. For example some customers has canterlevered the roof guy lines on posts, thus the roof isn't sitting in the traditional way it would normally. So the customer made their own hole for the stove which penetrate the wall and roof canvas

Once you get the hang of it one person can do the whole thing in 45 minutes. Sure it’s easier with two people but one person will be able to erect the tent if need be. There are two methods of putting the tent up - roof first or walls first. It is easier to put the walls up first, but if its raining when you put it up, then roof first is better. (also - if you leave the wall poles in the canvas, you can put it up in 15 minutes)

As a guide, we say 2-4 months a year of use (depending on the conditions and climate in your area and be aware anything over a month is considered long-term use) which makes it perfect for semi-permanent accommodation for your business or just a family member visiting for the summer! We have customers ranging from eco-tourist resorts, kids education centres to artists wanting studio space and everything in between. The possibilities really are endless with what you can do. Here's what one of our customers says:

 It’s recommended you air your tent our regularly (especially in more tropical climates) watch how the canvas is wearing, inspect it for signs of mold and take down during heavy rain and monsoon periods. Be aware Your tent will be more prone to mould in the tropics (as everything is) but with the right care plan in place your tent should handle the conditions OK. Be aware any use beyond a month so considered long term. Contact us for more details and read the PDF doc on cleaning in this section for looking after your tent

It’s a bit of a “how long is a price of string” question as It depends on a few factors: 1) How long the tent is left up 2) How well it’s maintained (regular cleaning, whether it’s being used by the public where it would have much more wear and tear) 3) What conditions it’s in (for example it it’s endured a bad storms, intense heat, snow etc) It is really a very difficult question to answer but what we can tell you is: 1) They’ve been on the market 8 years and we still have tents that age in use 2) with the right care and use canvas can last a long time. I personally have met people on my camping journeys who are still using their grandfathers tents that were used in World War 2 (that’s a whopping 75 years!) 3) The longer you have it up, the more you will reduce its lifespan (as with anything!) so bare that in mind.

Please note - Tents that are up for longer than one month are considered long-term use and will require additional maintenance.

Yes. Each door and each window has two locks which you can easily padlock as you would a suitcase.